Thank you for your interest in switching to Level!
In order to switch to Level, you will need to contact your current distributor and request that they take your content down from stores. Once you've submitted that request, you can begin uploading your music to your Level account.
In order to maintain all of your streaming data, we recommend that when re-uploading via Level, you keep the same audio files and enter the same metadata for your tracks that was entered with your previous distributor, including the same ISRC codes.
Keep in mind that catalog transfers are only available on Level Premium, but once you upgrade, entering a custom ISRC is as simple as going to More > Existing ISRC, where you can then fill in your tracks’ metadata. When prompted, enter your pre-existing ISRC code.
Once you have taken these steps and submitted your release, please reach out to our Artist Support team, indicating a catalog transfer as your "issue," and provide us with the original release dates for all tracks you're looking to transfer. Our team will then ensure that all your releases get delivered to stores as soon as possible.
If you have additional questions, please reach out to our Artist Support team.