FAQs
General
- 2021: Upcoming Service Changes to Level
- What can I do if I have not received a verification email after signing up?
- What happens if I cancel my subscription or if it expires?
- How do I change my payment method?
- How do I turn on auto renew for my subscription?
- How long after my plan expires will my releases be taken down?
Artist Profile
Release Process
- How can I add my music on Facebook and Instagram Stories/Reels?
- Can I edit a submitted release?
- Can Level set up a Pre-Save link for my release?
- How do I find my track on TikTok?
- How can I make my music available on TikTok?
- Why is my music not live on Instagram and Facebook Stories?
Sales + Payments
- How do I withdraw my earnings if PayPal is restricted where I am?
- How much do I earn from each stream/download?
- Does Level keep a percentage of my music sales or streams?
- Can I set the retail price of my music?
- What should I do if my PayPal account is not linking to Level?
- When can I start collecting my earnings?
Analytics
Legal
- Does Level keep exclusive rights to my music?
- Do I need to own the copyright to recording(s) / Do I need to register copyright for my music before distributing it?
- Do I need to take down my music that is hosted by other distributors when I sign up for Level?
- Can I release cover or tribute versions of songs?
- Can I upload music with samples in it?
- How old do I have to be to use Level?